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The Role of Sustainable Human Resource Management Typologies in Marketing: A Case Study of Hospitals in Tehran | ||
Health Management & Information Science | ||
مقاله 2، دوره 9، شماره 3، آذر 2022، صفحه 129-138 اصل مقاله (1.04 M) | ||
نوع مقاله: Original Article | ||
شناسه دیجیتال (DOI): 10.30476/jhmi.2022.94599.1119 | ||
نویسندگان | ||
Abolfazl Khosravi* 1؛ Mohammad Reza Fathi2؛ Mohammad Javad Habibi3؛ Seyed Mohammad Sobhani2؛ Ali Younessi3 | ||
1College of Farabi, Department of Management and Accounting, University of Tehran, Qom, Iran | ||
2College of Farabi, University of Tehran, Qom, Iran | ||
3Payame Noor University, Iran | ||
چکیده | ||
Introduction: In recent years, organizations have attempted in pursuit of preserving and supporting their talents and human resources and have also increasingly enhanced their human resource (HR) productivity to maintain their sustainability in HR and marketing through the facilitation of different aspects such as work and life balance. Therefore, the main challenge of the companies is maintaining the long-term customer relationships. Methods: This is an applied research which used a descriptive correlational study in terms of purpose. The statistical population comprised nearly all hospitals in Tehran. The sample size was 115 interviewees. The data collection tool was a standard questionnaire, the reliability of which was confirmed using Cronbach’s Alpha coefficient of 0.842. SmartPLS 3 software was used for data analysis. Results: The results suggested that socially responsible Human Resource Management, green HRM, triple bottom line HRM, and common good HRM all had positive and significant effects on sustainable marketing. Also, sustainable marketing had a positive and significant effect on customer equity. Conclusion: The research results can be used to build brand equity in pursuance of a sustainable HRM implementation and sustainable marketing, leading to a basis for the progression and development of other hospital brands. | ||
کلیدواژهها | ||
Human resources؛ Equity؛ Marketing | ||
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