تعداد نشریات | 20 |
تعداد شمارهها | 1,149 |
تعداد مقالات | 10,518 |
تعداد مشاهده مقاله | 45,415,491 |
تعداد دریافت فایل اصل مقاله | 11,291,283 |
Knowledge Management Status in a Non-governmental Public Hospital: The Current Status and Improvement Solutions | ||
Health Management & Information Science | ||
مقاله 4، دوره 7، شماره 1، فروردین 2020، صفحه 26-32 اصل مقاله (456.81 K) | ||
نوع مقاله: Original Article | ||
نویسندگان | ||
Reza Rabiei1؛ Yousef Mohammadi Moghadam2؛ Nasim Aslani3؛ ali garavand* 1؛ Anoshirvan Kazemnejad4؛ shahabeddin abhari5 | ||
1Department of Health Information Technology and Management, School of Allied Medical Sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran | ||
2Department of Strategic Management, Amin University, Tehran, Iran | ||
3Department of Health Information Management, School of Health Management Information Sciences, Iran University of Medical Sciences, Tehran, Iran | ||
4Department of Biostatistics, School of Medical Sciences, Tarbiat Modares University, Tehran Iran | ||
5Amol Faculty of Paramedical Sciences, Mazandaran University of Medical Sciences, Sari, Iran | ||
چکیده | ||
Background: Knowledge management (KM) has a pivotal role in optimizing performance at organizations. In recent decades, hospitals used KM to achieve optimized performance. This study aimed to determine the knowledge management status in a non-governmental general private hospital in Tehran in 2019. Methods: This cross-sectional study was done in 2019. We selected 171 clinical and administrative staff at the hospital by using random sampling. Data wre collected through a valid and reliable questionnaire. Data analysis was done by SPSS v 22 through descriptive and analytical statistics. Results: The results of the study showed that KM dimensions had an inappropriate status (2.99 out of 5). Among the KM dimensions, Technology had a worse status than others (2.72 out of 5). Moreover, there was a significant relationship between People and Technology (p <0.0001, r=0.59). Also, there was a significant relationship among all of the KM Process components (p <0.01). Conclusion: Due to the inappropriate situation of technology in the hospital, the managers should help to provide hardware and software requirements and make it a leading hospital for technology use. Due to the positive relationship between People and Technology, equipping the hospital with new technologies led to an increase in the person's abilities and improvement of the health care services delivered to the patients. | ||
کلیدواژهها | ||
knowledge management؛ hospital؛ processes؛ people؛ technology | ||
مراجع | ||
1. Intezari A, Taskin N, Pauleen DJ. Looking beyond knowledge sharing: An integrative approach to knowledge management culture. J Knowledge Management. 2017;21(2):492-515. doi: 10.1108/JKM-06-2016-0216. 2. Harrington TS, Burge TA. Connecting digital pharma and e-healthcare value networks through product-service design: a conceptual model. International Journal of Electronic Healthcare. 2018;10(1/2):96-129. doi: 10.1504/IJEH.2018.092177. 3. Elliott S, O’Dell C. Sharing knowledge and best practices: the hows and whys of tapping your organization’s hidden reservoirs of knowledge. Health Forum J. 1999;42(3):34-7. 4. Kheirabadi MA, Jafari MH, Alizadeh F, Basiri Z, Oveisi K. Making an entity-relationship model of the knowledge management process with strategic thinking. Revista Latinoamericana de Hipertension. 2019;14(1):55-61. 5. Benlabsir S, Koubaa S, Benchrifa H, editors. Knowledge Management and Innovation: A Literature Review. ICIE 2018 6th International Conference on Innovation and Entrepreneurship: ICIE 2018; 2018: Academic Conferences and publishing limited. 6. Bahrami MA, Kiani MM, Montazeralfaraj R, Zadeh HF, Zadeh MM. The Mediating Role of Organizational Learning in the Relationship of Organizational Intelligence and Organizational Agility. Osong Public Health Res Perspect. 2016;7(3):190-6. doi: 10.1016/j.phrp.2016.04.007. 7. Antrobus S. Developing the nurse as a knowledge worker in health--learning the artistry of practice. J Adv Nurs. 1997;25(4):829-35. doi: 10.1046/j.1365-2648.1997.1997025829.x. 8. Abukhader SM. Exploring knowledge management implementation in large-sized service organizations–Saudi Arabia as a case. Knowledge Management Research & Practice. 2016;14(3):412-21. doi: 10.1057/kmrp.2015.5. 9. Tang H. A study of the effect of knowledge management on organizational culture and organizational effectiveness in medicine and health sciences. Eurasia Journal of Mathematics, Science and Technology Education. 2017;13(6):1831-45. doi: 10.12973/eurasia.2017.00700a. 10. Mullins CD, Wingate LT, Edwards HA, Tofade T, Wutoh A. Transitioning from learning healthcare systems to learning health care communities. J Comp Eff Res. 2018;7(6):603-14. doi: 10.2217/cer- 2017-0105. 11. Wang Y, Byrd TA. Business analytics-enabled decision-making effectiveness through knowledge absorptive capacity in health care. Journal of Knowledge Management. 2017;17(3):517-39. doi: 10.1108/JKM-08-2015-0301. 12. Ayatollahi H, Zeraatkar K. Factors influencing the success of knowledge management process in health care organisations: a literature review. Health Info Libr J. 2020;37(2):98-117. doi: 10.1111/hir.12285. 13. Sligo J, Gauld R, Roberts V, Villa L. A literature review for large-scale health information system project planning, implementation and evaluation. Int J Med Inform. 2017;97:86-97. doi: 10.1016/j.ijmedinf.2016.09.007. 14. Crangle CE, Bradley C, Carlin PF, Esterhay RJ, Harper R, Kearney PM, et al. Exploring patient information needs in type 2 diabetes: A cross sectional study of questions. PLoS One. 2018;13(11):e0203429. doi: 10.1371/journal.pone.0203429. 15. Yan QY, Xiang F, Shi XX, Zhu Q. Implementation of Knowledge Management in Chinese Hospitals. Curr Med Sci. 2018;38(2):372-8. doi: 10.1007/s11596-018-1888-z. 16. Khammarnia M, Shahsavani F, Shahrakipour M, Barfar E. Relationship Between Knowledge Management and Quality of Working Life in Nursing Staff of Zahedan Teaching Hospitals, 2014. Health Scope. 2015;4(1):e22696. doi: 10.17795/jhealthscope22696. 17. Shahmoradi L, Safadari R, Jimma W. Knowledge Management Implementation and the Tools Utilized in Healthcare for Evidence-Based Decision Making: A Systematic Review. Ethiop J Health Sci. 2017;27(5):541-58. doi: 10.4314/ejhs.v27i5.13. 18. Conklin. Capturing organizational memory. In Baecker RM, editors. Groupware and Computer-Supported Cooperative Work.San Mateo ,CA: Morgan Kaufmann .1996 .p.561-5 . 19. Bhatt GD .Knowledge management in organizations :examining the interaction between technologies ,techniques ,and people. Journal of knowledge management. 2001;5(1):68-75. doi: 10.1108/13673270110384419. 20. Pee LG, Kankanhalli A. A model of organisational knowledge management maturity based on people, process, and technology. Journal of Information & Knowledge Management. 2009;8(02):79-99. doi: 10.1142/S0219649209002270. 21. Firestone JM, McElroy MW. Key issues in the new knowledge management. Boston: Routledge; 2003. 22. Wiig KM. Knowledge management: an introduction and perspective. Journal of knowledge Management. 1997;1(1):6-14. doi: 10.1108/13673279710800682. 23. Mirghafoori S, Nejad F, Sadeghi Arani Z. Performance Evaluation of Yazd’s Health Sector on Applying Knowledge Management Process. Journal of health administration. 2010;13(39):79-88. 24. Chang M-Y, Hung Y-C, Yen DC, Tseng PT. The research on the critical success factors of knowledge management and classification framework project in the Executive Yuan of Taiwan Government. Expert Systems with Applications. 2009;36(3):5376-86. doi: 10.1016/j. eswa.2008.06.060. 25. Kiessling TS, Richey RG, Meng J, Dabic M. Exploring knowledge management to organizational performance outcomes in a transitional economy. Journal of world business. 2009;44(4):421-33. doi: 10.1016/j.jwb.2008.11.006. 26. Mozaffari M, Ahmadi A. Investigating the establishment situation of knowledge management in the teaching hospitals of Qazvin University of Medical Sciences during the year 2014. The Journal of Qazvin University of Medical Sciences. 2017;21(3):57-65. 27. vKaramitri I, Talias MA, Bellali T. Knowledge management practices in healthcare settings: a systematic review. Int J Health Plann Manage. 2017;32(1):4-18. doi: 10.1002/hpm.2303. 28. Hojabri R, Eftekhar F, Manafi M, Kian MJ. The processes of Knowledge Management in Iran’s health industry. 2014;1(2):21-4. 29. Garavand A, Samadbeik M, Kafashi M, Abhari S. The identification and classification of deployment challenges related to electronic health records: A review article. 2016;17(2):e33304. doi: 10.17795/semj33304. 30. Yan QY, Xiang F, Shi XX, Zhu Q. Implementation of Knowledge Management in Chinese Hospitals. Curr Med Sci. 2018;38(2):372-8. doi: 10.1007/s11596-018-1888-z. 31. MohebbiFar R, Ghaboosi P, Hashemi HJ, Rad FA, Mohseni M, Keykale MS. The Status of Knowledge Management in Teaching Hospitals Affiliated to Tehran Universities of Medical Sciences. Asian Social Science. 2014;10(19):191. doi: 10.5539/ass.v10n19p191. | ||
آمار تعداد مشاهده مقاله: 1,901 تعداد دریافت فایل اصل مقاله: 1,080 |