Knowledge Management Status in a Non-governmental Public Hospital: The Current Status and Improvement Solutions | ||
| Health Management & Information Science | ||
| مقاله 4، دوره 7، شماره 1، فروردین 2020، صفحه 26-32 اصل مقاله (456.81 K) | ||
| نوع مقاله: Original Article | ||
| نویسندگان | ||
| Reza Rabiei1؛ Yousef Mohammadi Moghadam2؛ Nasim Aslani3؛ ali garavand* 1؛ Anoshirvan Kazemnejad4؛ shahabeddin abhari5 | ||
| 1Department of Health Information Technology and Management, School of Allied Medical Sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran | ||
| 2Department of Strategic Management, Amin University, Tehran, Iran | ||
| 3Department of Health Information Management, School of Health Management Information Sciences, Iran University of Medical Sciences, Tehran, Iran | ||
| 4Department of Biostatistics, School of Medical Sciences, Tarbiat Modares University, Tehran Iran | ||
| 5Amol Faculty of Paramedical Sciences, Mazandaran University of Medical Sciences, Sari, Iran | ||
| چکیده | ||
| Background: Knowledge management (KM) has a pivotal role in optimizing performance at organizations. In recent decades, hospitals used KM to achieve optimized performance. This study aimed to determine the knowledge management status in a non-governmental general private hospital in Tehran in 2019. Methods: This cross-sectional study was done in 2019. We selected 171 clinical and administrative staff at the hospital by using random sampling. Data wre collected through a valid and reliable questionnaire. Data analysis was done by SPSS v 22 through descriptive and analytical statistics. Results: The results of the study showed that KM dimensions had an inappropriate status (2.99 out of 5). Among the KM dimensions, Technology had a worse status than others (2.72 out of 5). Moreover, there was a significant relationship between People and Technology (p <0.0001, r=0.59). Also, there was a significant relationship among all of the KM Process components (p <0.01). Conclusion: Due to the inappropriate situation of technology in the hospital, the managers should help to provide hardware and software requirements and make it a leading hospital for technology use. Due to the positive relationship between People and Technology, equipping the hospital with new technologies led to an increase in the person's abilities and improvement of the health care services delivered to the patients. | ||
| کلیدواژهها | ||
| knowledge management؛ hospital؛ processes؛ people؛ technology | ||
| مراجع | ||
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