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بررسی ارتباط ادراک کارکنان از عدالت سازمانی با پاسخگویی اجتماعی در بیمارستانهای منتخب آموزشی دانشگاه علوم پزشکی تهران در سال 1395 | ||
مجله علوم پزشکی صدرا | ||
مقاله 3، دوره 6، شماره 1، دی 1396، صفحه 29-44 اصل مقاله (684 K) | ||
نوع مقاله: مقاله پژوهشی | ||
نویسندگان | ||
محمد کشوری1؛ عباس همایونی2؛ علی رضا یوسفی* 3؛ صغری ستوده زاده4 | ||
1دانشجوی دکترای تخصصی سیاست گذاری سلامت، گروه مدیریت، دانشکده مدیریت و اطلاع رسانی پزشکی، دانشگاه علوم پزشکی ایران، ایران | ||
2دانشجوی دکترای تخصصی مدیریت خدمات بهداشتی و درمانی، گروه مدیریت و اقتصاد سلامت، دانشکده بهداشت، دانشگاه علوم پزشکی تهران، ایران | ||
3دانشجوی دکترای تخصصی مدیریت خدمات بهداشتی و درمانی، گروه مدیریت خدمات بهداشتی درمانی، دانشکده مدیریت و اطلاع رسانی پزشکی، کمیته تحقیقات دانشجویی، دانشگاه علوم پزشکی شیراز، ایران | ||
4کارشناس پرستاری، بیمارستان دستغیب، دانشگاه علوم پزشکی شیراز، شیراز، ایران | ||
چکیده | ||
مقدمه: عدالت سازمانی، به دلیل اثرات مهم بر نگرش و رفتارهای کارکنان در سازمان های بهداشتی و درمانی اهمیت ویژه ای دارد. پاسخگویی نیز یکی از مسائل مهم هر نظام سلامت بوده که برای سیاستگذاران و مدیران سلامت بسیار با اهمیت است. این پژوهش با هدف بررسی ارتباط عدالت سازمانی و مولفه های آن با پاسخگویی اجتماعی در بیمارستان های منتخب دانشگاه علوم پزشکی تهران در سال 1395 انجام شد.مواد و روش: این مطالعه توصیفی-تحلیلی در 5 بیمارستان منتخب بصورت مقطعی انجام شد. نمونه پژوهش جهت سنجش عدالت سازمانی شامل 245 نفر از کارکنان بیمارستان و به منظور بررسی پاسخگویی 228 نفر از بیماران بستری بود. از پرسشنامه بیوگر برای بررسی عدالت سازمانی و از پرسشنامه سازمان جهانی بهداشت برای بررسی پاسخگویی استفاده شد. داده ها با استفاده ازشاخص های آمار توصیفی و آزمون های ANOVA ،ضریب همبستگی پیرسون در سطح معنی داری 5%=α تحلیل شد. یافته ها: میانگین عدالت سازمانی و پاسخگویی اجتماعی به ترتیب 56/11 ± 10/58 و 62/11 ± 90/77 بدست آمد. بین عدالت سازمانی با پاسخگویی اجتماعی ارتباط معناداری وجود داشت(5/0 r=، 03/0 p=).بحث و نتیجه گیری: وضعیت عدالت سازمانی و پاسخگویی به ترتیب در سطح متوسط و خوب ارزیابی شد. لذا جهت بهبود شرایط عدالت ادارک شده، اتخاذ سیاستهایی نظیر اصلاح روشها و مکانیسمهای پرداخت، تجدید نظر در فرآیندهای تصمیم گیری و نیز بهبود ارتباطات سرپرستان با کارکنان که منجر به ارتقاء هرچه بیشتر سطح پاسخگویی نیز خواهند شد، پیشنهاد می گردد. | ||
کلیدواژهها | ||
سازمان؛ عدالت؛ پاسخگویی اجتماعی؛ بیمارستان | ||
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